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Get access to commonly used Windows applications and your filestore using the Virtual Desktop Service (VDS).
Eligibility
Available to all staff & students.
Duo two-factor authentication is required to log in.
The Virtual Desktop Service (VDS) gives you secure access to Windows applications.
You can connect to the VDS from most devices, including:
For the best experience in terms of speed and functionality, we recommend downloading and installing the Remote Desktop Client. See the Setup guides tab for further information.
Available software
When you connect, you will have access to UniDesktop and Business Applications (staff only).
UniDesktop includes software available on classroom PCs and office PCs.
For a list of available software, see the Software Available tab.
Setting up the VDS
To log in to the VDS, you will first need to make sure that you have registered for Duo two-factor authentication. This provides an extra layer of security.
*Specific users only
Library and IT Help Desk
For help using the Virtual Desktop Service please read our support articles. If you need further help please contact IT Support.
Service status | Live and supported service. |
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Hours of service | 24/7 |
Service support | For help and support with this service, contact the Library and IT Help Desk. |
Hours of support | Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday. |
Target availability |
General IT Services targets:
|
Review cycle | Every three years |
Policies | York local acceptable use policy |
Our performance |
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
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Complaints procedure |
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch. If you wish to make a complaint, please see our complaints procedure. |